The guide
How to use Qleever
One platform, three roles. Pick yours and follow the steps — every link goes to the real tool.
I'm a customer
Get work done — request services, compare quotes, book providers.
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I'm a provider
Run your business — storefront, packages, enquiries, memberships.
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I'm a Pro
Manage properties — portfolio workspaces for professionals.
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The big picture
Qleever Services — describe what you need and we coordinate vetted providers for you. Qleever Marketplace — browse independent businesses, compare their packages and enquire directly; providers keep 100% of job earnings and pay memberships instead of commissions.
One account covers all of it — the same login can book services, run a provider business, and belong to a Pro organization. Each role gets its own workspace in the sidebar.
Customers
Get work done
Customers describe the work once — Qleever and the marketplace do the matching. Nothing is booked or charged until you approve it.
- 1
Create your account
Start at sign in — one email link verifies you and creates the account. Your dashboard opens with everything tied to you: requests, ReadyPlans, notes, messages. - 2
Describe the work — two ways
For Qleever-coordinated service, use Get a quote and describe what you need. Or browse the directory yourself — every storefront shows real businesses with provider-set package prices. - 3
Build a ReadyPlan (optional but useful)
Big transitions — moves, turnovers, sale prep — work better as a plan than a job. The ReadyPlan builder breaks it into ordered tasks you can act on or share when enquiring with providers. - 4
Review quotes
Provider responses land in your dashboard under Quotes — itemized, priced, valid for a window. Ask questions in Messages before deciding; accept or decline there. Nothing books itself. - 5
Confirm and coordinate
Accept a quote and the appointment is confirmed — date, window, scope. Keep entry details out of messages; access instructions go through the dedicated authorization flow. - 6
After the job
Leave a review from the completed job — ratings come from real work only. If anything went wrong, the Resolution Centre walks a structured dispute process with your booking’s timeline.
Providers
Run your business
Independent businesses list on the marketplace, keep 100% of job earnings, and pay membership fees for platform features — never commissions.
- 1
Apply
Apply at Become a provider — business details, services, credentials. One application per account; if you’ve applied before, you’ll see its status instead of a second form. - 2
Create your account and get linked
Sign up with the same email you applied with — approval sends a link to your provider area, and the storefront auto-links to your account. Platform approval can take minutes; credential verification (licences, insurance, certifications) runs separately and can take up to 3 business days. - 3
Build your storefront
From the Provider portal: business profile, logo and banner, portfolio gallery, typical rate, service areas and availability. The blue badge means your business passed review — keep credentials current. - 4
Publish packages
Packages are your menu — up to three tiers each (basic / standard / premium) with inclusions and turnaround. Your plan sets how many can be active: Free gets one; Plus and Pro get more. - 5
Take enquiries and quote
Customer enquiries arrive in Messages and your portal. Reply there or send formal quotes — itemized with a validity window. Customers approve in their workspace; confirmed appointments land on your calendar. - 6
Do the work, keep the money
You bill the customer directly — Qleever takes 0%. Complete jobs with photos and notes; finished work feeds your storefront’s reputation. Memberships pay for features, not a cut of the job.
Qleever Pro
Manage properties
A shared workspace for realtors, strata and rental teams, landlords, developers and investors — properties at the centre, with projects, tasks, vendors, documents and reports.
- 1
Create the organization
Open Pro workspace — if you already filled the enquiry form, your answers carry over. Pick a plan: Starter (free, 3 properties / 2 seats), Professional ($49/mo, 25 / 10), or Portfolio ($129/mo, unlimited). - 2
Add your properties
Properties are the centre — every project, request, vendor, expense and document links back to one. Each gets its own page with tabs and a per-property activity timeline. - 3
Invite the team
Owners and admins invite by email; teammates join automatically on sign-in. Roles — owner, admin, managers, member, viewer — control who can edit. Members and viewers see only the properties they’re granted. - 4
Run projects
Start from readiness templates (Ready to Sell, Ready to Rent, Ready to Move…) and the task list seeds itself. Tasks feed the calendar; expenses roll up against budgets with automatic overrun flags. - 5
Request work against properties
Property service requests go straight from the workspace — they appear under the property’s Maintenance tab and follow its access permissions. - 6
Report on the portfolio
Live numbers on the Reports page — spending by property, open work orders, completion, deadlines. Documents stay in the private org vault, scoped by property access.
Still need a hand?
Support tickets go to a person — open one from your account settings, and for job disputes the Resolution Centre has the structured process.