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Provider framework

Provider Standards

The working approval framework for independent service providers, subject to legal and operational review.

Draft content pending Canadian legal and privacy review. This page is provided for product-development context only and is not legal advice.

Manual approval

A provider must not receive public verified, insured, licensed, approved, or preferred status until an administrator reviews the required evidence and explicitly activates that status for the applicable services and locations.

Evidence categories

Review may include business identity, legal name, insurance, business licences, trade qualifications, workers’ compensation information where required, coverage areas, service eligibility, schedule, pricing mode, and related-party disclosures.

Affiliate handling

KLENZA may be configured as an affiliated independent cleaning provider only under a documented supplier agreement, with public affiliation disclosure where relevant, separate finances, and no treatment of KLENZA staff as marketplace employees without a lawful arrangement.